Ask us about your TalkTalk email account and Webmail.
3 hours ago
I have been receiving 2 or 3 emails a day saying they're from TalkTalk asking me to verify my account, that older versions of Mailbox emails are being disconnected, that I need to update as I'm using an out-of-date version of an email application etc. & asking me to click a link. I haven't clicked, have treated them as scams & blocked the sender. But they keep coming. And I have been having some difficulty sending emails from my phone, though not in receiving them.
Are they all scams & can I stop them? Is the problem on my phone just coincidence?
Any help gratefully received.
2 hours ago
Hi,
It's a scam.
If you hover over the senders details it's also unlikely to be a TalkTalk email address.
Whatever you do, do not click on any links as this could compromise you account.
Have you perhaps already clicked on a link? If so this may be linked to your issue sending mail. In which case change your password and run a scan using whatever software you use on the phone to check your malware.
TalkTalk have requested that spam mail be reported to them.
How to do this can be found here
https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/30....
Thank you.