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scam

severus
Popular Poster
Private Message TalkTalk

on ‎05-10-2024 01:17 PM

Message 3 of 3

I was scammed last Monday, 30 September.  I took my laptop to be checked and was told that I had been scammed by Talktalk itself.  Before I klnew that I rang the Talktalk number to advise that I had been scammed.  I was told twice that I would be called back but that did not happen.

Will someone please tell me what has happened to my account and who has scammed me.

Thank you.

Severus 

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎07-10-2024 12:09 PM

Message 1 of 3

Hi severus, do you mean you replied to a phishing scam that used a hoaxed talktalk email address or pretending to be a mail from TalkTalk in some other way? If you have there's nothing we can do for you. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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fr8ys
Community Star
Private Message TalkTalk

on ‎05-10-2024 01:31 PM

Message 2 of 3

Perhaps you can explain just how you feel you have been scammed 

 

TalkTalk are a reputable company and whilst may make errors they would most certainly not scam you.

 

Using the term scam is very emotive, so please as requested, details your issue .

 

Thank you

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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