cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

setting up new mailbox, set new mailbox in mailbox manager but cannot see it sending or receiving

Drover10011
First Timer
Private Message TalkTalk
Message 6 of 6

my mail manager shows my to mail boxes set up bur onyl the original one is working. the new one is not sending or receiving?

 

0 Likes
5 REPLIES 5

Message 1 of 6

Thank you @ferguson & @Gliwmaeden2 for the help.

 

 

@Drover10011 please use the link provided by @ferguson. Thanks

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 6

While adding the information to Private Notes, @Drover10011, you might as well check that all Personal Information is completed. Whenever you add information to your community forum profile, always SAVE CHANGES. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

Message 3 of 6

Click here and complete your details, scroll down a bit for the Private notes section. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Message 4 of 6

not sure where private notes are?

0 Likes

siphosethu-TT
Support Team
Staff
Private Message
Message 5 of 6

Hi there @Drover10011, allow me to check if the second email is linked to the account. Please update your private notes and add the email giving you issues so I can have it looked into right away. Thanks