tesco confirmation emails not receiving

[49suze49]

Hi, I had a problem last year that Ady kindly sorted with Sainsbury emails --  now i have same problem with Tesco.!  i am not receiveing the confirmation emails from placing the online grocery order nor the delivery receipt ,with substitutions etc on the day.  This has just started.. I am wondering if other have this problem too  and can you sort like you did the Sainsbury one.. Thanks  

Sue

[lilyflower]

I just wanted to add myself into this Topic because I haven't been receiving emails from Tesco, (Order Confirmations, Order Changes or Receipts) all that come from the address no-reply@mail.tesco.com if that helps, since the 30th of January. I was receiving emails on the 25th of January so the problem must've started between then.

[49suze49]

exactly.   had all this last year with Sainsburys -  for months, emailing phoning and tech team then i found this forum and it finally got sorted ,so i contacted  not long after this started  with Tesco and  hope it gets sorted  quickly this time  !!!! Sue

[Tingle77]

It’s a pain.   I had a grocery delivery due earlier that hasn’t arrived as the van has broken down and got a text message saying should be here by 8.30.  Not confident it will arrive as they usually cancel.  It’s the wrong time for no emails here.  

[49suze49]

glad I'm not the only one then-thought I was doing something daft!! Sue

[Tingle77]

Same here. 

[Jane1058]

Same here, but with my sports club confirmation emails.  I know they are still being sent, but am not receiving them at my talktalk email address.

[rgs227]

Same issue here. I have spoken with Tesco customer service who are aware of the problem with Talk Talk. They state they are working together to get this resolved.

[pudsam]

Same here.