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on 09-12-2023 12:46 PM
How do you turn the channel optimisation feature off on the router? One of our older devices keeps losing connection to the WIFI, reseting the channel on the router only works temporarily.
I have one of the new TalkTalk Wi-Fi Hub 2 routers.
on 15-12-2023 09:38 AM
Hi YaphamRoad1
Do you still need help with this?
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
on 11-12-2023 07:16 AM
Please can you add your name and TalkTalk landline number to your Community Profile, I can then switch the WIFI optimisation off for you.
Thanks
Debbie
on 09-12-2023 05:14 PM
You don't, @YaphamRoad1.
It has to be done by staff, so make sure that you leave the router on for them.
They'll reply after the weekend.
