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FIbre Support

Get expert support with your Fibre connection.

6/7 year old router

Bornsurvivorxx
Sightseer
Private Message TalkTalk
Message 7 of 7

Hi, I have had my current router for approx 6/7 years and am now experiencing multiple drop outs everyday, power cycling doesn't seem to be making any difference. Does it sound like my router is now dying? And will talk talk replace for free?

Tha k

0 Likes
6 REPLIES 6

Message 1 of 7

Hi Bornsurvivorxx

 

That's great 🙂

 

Please let us know how you get on.

 

Debbie

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Message 2 of 7

New router arrived and all set up, seems fine so far. Will update in a few days when it's had time to settle in.

Thanks

Message 3 of 7

Hi Bornsurvivorxx

 

Thank you 🙂

 

The router is on its way, please allow 24-48hrs for this to arrive.

 

Please let us know how you get on.

 

Debbie

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Message 4 of 7

Hi Debbie, name and number added. Thank you

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 5 of 7

Hi Bornsurvivorxx

 

I can send you a replacement router (no charge for this)

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send the router for you.

 

Thanks

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 6 of 7

Staff will reply after the weekend, @Bornsurvivorxx.

Gliwmaeden2, a fellow customer.