Get expert support with your Fibre connection.
Friday
Hi
I've seen this already mentioned a few times and I've also been on live chat about it to no avail. It's costing me to do things I've done daily for years. I'm not happy about it all. Having to pay for a bolt-on via my mobile provider when I'm at home with WiFi I pay for is utterly ludicrous. Literally no help from live chat. I cannot go through hours of repeating myself on there again. So I've turned to the forum.
Please advise. Thanks.
Tuesday
Hello,
How are you getting on? Did you try the 30 minute router power down?
Thanks
Michelle
Friday
Hi @Some1different pretty sure the issue is resolved now. It's worth doing 30 minute router shut down and reboot which will reset things.
Please do let us know if this fails.