Broadband outage

[Wayne102]

Outage in Hookhills Paignton 

[Michelle-TalkTalk]

Morning,

Just checking back in to see how you're getting on?

Thanks

Michelle

[Debbie-TalkTalk]

Hi Wayne102

Openreach have now closed this fault as resolved. Just to confirm, has this fault been fully resolved?

[Debbie-TalkTalk]

Hi Wayne102

I have spoken to Openreach and they have advised that they are working on this fault and they should have further updates on 26/01.

Thanks

[Debbie-TalkTalk]

Hi Wayne102

I can see that this fault is with the Openreach line engineers.

I will contact Openreach this morning for an update and I will post back on this thread as soon as I have additional information.

Thanks

Debbie

[AllyM]

When you say "Outage in Hookhills Paignton", do you mean that whole area is affected?

[ferguson]

Have you updated your details as requested by Chris earlier? 

[Wayne102]

Still no broadband or update since 7.15 yesterday evening. Can this be looked into please.

[Chris-TalkTalk]

Hi Wayne,

If you're experiencing problems with your service can you please add your TalkTalk landline telephone number or account number, to your community profile, and we'll take a look at it for you

Thanks
Chris