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FIbre Support

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*Changing broadband router to a Bipac 8800xl

victor46
First Timer
Private Message TalkTalk
Message 5 of 5

Hi I need some help, I’ve got an old Technicolor router from Shell which was supplied by them (they where bought out by talktalk) My Son has given me a a Bipac 8800xl unit that he used to use when he was with talktalk. I therefore need my ISP login to configure the unit for my use..

thanks Vic

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4 REPLIES 4

Message 1 of 5

Thank you 🙏 @Gliwmaeden2.

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Message 2 of 5

It's not a router that's issued by Talktalk, @victor46, so you will need to try following these instructions:

 

https://help-centre.talktalk.co.uk/Broadband/Manage_my_network_and_devices/Set_up_a_non-TalkTalk_rou...

 

Talktalk can't offer service support for problems caused by using 3rd party routers. The support team is not back before Monday. 

 

It looks like you'd need to leave the two areas you mentioned blank.

Gliwmaeden2, a fellow customer.
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victor46
First Timer
Private Message TalkTalk
Message 3 of 5

We need the ISP login username and password from TalkTalk and weren’t sure if someone from TalkTalk could DM me this information.

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Billx
Insightful One
Private Message TalkTalk
Message 4 of 5

Why don't you ask your son to configure it for you?

I don't think many have heard of a Bipac 8800xl unit.

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