Constant packet loss with my UK Talk Talk branches

[pliego86]

We have 4 branches in UK using TalkTalk service. 

Each of them are showing around 5% constant packet loss. 

We have tried to replace our router and the patch cord from your modem to our CPE device. 

The 4 branches are the following, business name is ADI Global. 

UK4F, Sheffield
Unit 6, Parkland Court Dannemora Drive Greenland Rd Industrial Estate,, Sheffield S9 5DF, United Kingdom

UK3H, Glasgow
Trading Estate, Unit 4 N Canal Bank St, Glasgow G4 9XR, United Kingdom

UK3O, Liverpool
Unit 6B, Aintree Racecourse Business Park, Ormskirk Rd, Aintree, Liverpool L9 5AY, United Kingdom

UK8V, Reading
Sentinel End, Reading RG2 0TA, United Kingdom

Please help investigate as this is affecting our business. 

[fr8ys]

Hi,

This forum is for TalkTalk residential customers and you should be contacting your business support team as i surmise from your post that you are operating a business and probably have a Business account.

If i have misinterpreted this please post back. Thank you.

TalkTalk Business Support can be found here.

https://supportcentre.talktalkbusiness.co.uk/home?_ga=2.107564932.704890122.1661952238-95588165.1661...

I will remove your duplicate post to avoid confusion.