Anyone on the TT admin team able to get the techies to get this problem sorted. Been having intermittent interruptions on my FTTC service. Phone stays up but broadband drops randomly (sometimes after a day or two, sometimes after an hour or less). Reported in a while back and fault detected and Openreach notified. They said line OK but interruptions continued so tried again. TT said fault on line, OR said line OK. Reported again and TT said fault on line and sent OP engineer yesterday. He said he could see the connection was dropping a lot and said the line was hugely overloaded and had high attenuation. Removed a download cap that had been applied and said he'd check some of the connections in cabinet. TT sent message saying problem solved but connection still dropping. TT reset router (as if it was likely to be that) and tech guy said it was fixed. Over next four hours its dropped three times. Now the fault is showing as under investigation (even thought they told me it was fixed) and I can't even access chat support. How can I get this resolved?
