DG8041w Kernel Panic Version v1.08t

[raycbutler]

I had a custom firmware on my router following repeated drops a couple of years back, it seems that this has been updated today causing panics and restarts every 2-3 min.. how do i get this reverted please?

Current Version  on the device is v1.08t

[KeithFrench]

Hi @mowilson79 

If you want help, you cannot use someone else's thread.

To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.

TalkTalk insists on one thread per problem per customer. Please note, TalkTalk makes the rules, not me.

Thanks.

[mowilson79]

Help I want to get my talk talk up and running but don't have the money to pay for my over due bill

[Michelle-TalkTalk]

Morning,

I've re-checked the connection stats now and I can see 1 re-connection over the last 4 days. Are your wireless devices still dropping?

Thanks

Michelle

[raycbutler]

No, the white / blue solid light stayed on as if nothing happened 

[Debbie-TalkTalk]

Hi raycbutler

I'm really sorry about this.

Did any lights change on the router when the connection dropped?

Is the new router, cable and filter currently connected at the test socket?

[raycbutler]

So 8:03pm today, wifi for everything drops, router hasn’t lost connection or restarted.. I still can’t get to any logs, would I be better off buying a router than using the talktalk device? 

[Debbie-TalkTalk]

Hi raycbutler

I can see some re connections showing, has the router been rebooted since it was connected at the weekend?

[raycbutler]

Yes, I've not able to test anything wired (its just a philips hue hub)

The odd thing is the wifi recovers fairly swiftly (around 10 seconds) , so i am not sure if the router is restarting or if it's just an issue with the wifi.. I am blind to it as cant see any logs...

[Debbie-TalkTalk]

Hi raycbutler

Is this the Sagemcom WIFI hub? 

Are wired connections ok?

[raycbutler]

Plugged it in at the weekend, the wifi seems to drop fairly often.. annoying as I can’t actually get to any logs on the device, each time I get to the section it asks me to re authenticate.. not sure if you can see this remotely? 

[Debbie-TalkTalk]

Hi @raycbutler 

How's the connection been with the replacement router connected?

[Debbie-TalkTalk]

Hi cramar

Thank you 🙂

I've just replied to your Private message now.

Debbie

[cramar]

Hi Debbie,

Have sent you a DM.

Many thanks for all your help with this, it's very much appreciated!

[Debbie-TalkTalk]

HI @cramar 

Have you received the replacement router?

[Michelle-TalkTalk]

Hi ray,

Just checking back in to see if the replacement router has arrived?

Thanks

Michelle

[Debbie-TalkTalk]

Hi raycbutler

Thanks for your reply.

The router is on its way, please allow 24-48hrs for this to arrive.

Please let us know how you get on.

Debbie

[raycbutler]

Yes please

[Debbie-TalkTalk]

Hi @raycbutler 

We will need to send a replacement router (Sagemcom WIFI hub) Would you like me to arrange this?

Thanks

[Debbie-TalkTalk]

Hi cramar

No problem 🙂

The router is on its way, please allow 24-48hrs for this to arrive.

In the meantime once I know more about the firmware and when I can roll it back then I will post back here and let you know.

Thanks again.

Debbie

[cramar]

Yes please.

Thank you so much Debbie, it's much appreciated.