DG8041w Kernel Panic Version v1.08t

[raycbutler]

I had a custom firmware on my router following repeated drops a couple of years back, it seems that this has been updated today causing panics and restarts every 2-3 min.. how do i get this reverted please?

Current Version  on the device is v1.08t

[Michelle-TalkTalk]

Morning,

I've re-checked the connection stats now and I can see 1 re-connection over the last 4 days. Are your wireless devices still dropping?

Thanks

Michelle

[raycbutler]

No, the white / blue solid light stayed on as if nothing happened 

[Debbie-TalkTalk]

Hi raycbutler

I'm really sorry about this.

Did any lights change on the router when the connection dropped?

Is the new router, cable and filter currently connected at the test socket?

[raycbutler]

So 8:03pm today, wifi for everything drops, router hasn’t lost connection or restarted.. I still can’t get to any logs, would I be better off buying a router than using the talktalk device? 

[Debbie-TalkTalk]

Hi raycbutler

I can see some re connections showing, has the router been rebooted since it was connected at the weekend?

[raycbutler]

Yes, I've not able to test anything wired (its just a philips hue hub)

The odd thing is the wifi recovers fairly swiftly (around 10 seconds) , so i am not sure if the router is restarting or if it's just an issue with the wifi.. I am blind to it as cant see any logs...

[Debbie-TalkTalk]

Hi raycbutler

Is this the Sagemcom WIFI hub? 

Are wired connections ok?

[raycbutler]

Plugged it in at the weekend, the wifi seems to drop fairly often.. annoying as I can’t actually get to any logs on the device, each time I get to the section it asks me to re authenticate.. not sure if you can see this remotely? 

[Debbie-TalkTalk]

Hi @raycbutler 

How's the connection been with the replacement router connected?

[Debbie-TalkTalk]

Hi cramar

Thank you 🙂

I've just replied to your Private message now.

Debbie

[cramar]

Hi Debbie,

Have sent you a DM.

Many thanks for all your help with this, it's very much appreciated!

[Debbie-TalkTalk]

HI @cramar 

Have you received the replacement router?

[Michelle-TalkTalk]

Hi ray,

Just checking back in to see if the replacement router has arrived?

Thanks

Michelle

[Debbie-TalkTalk]

Hi raycbutler

Thanks for your reply.

The router is on its way, please allow 24-48hrs for this to arrive.

Please let us know how you get on.

Debbie

[raycbutler]

Yes please

[Debbie-TalkTalk]

Hi @raycbutler 

We will need to send a replacement router (Sagemcom WIFI hub) Would you like me to arrange this?

Thanks

[Debbie-TalkTalk]

Hi cramar

No problem 🙂

The router is on its way, please allow 24-48hrs for this to arrive.

In the meantime once I know more about the firmware and when I can roll it back then I will post back here and let you know.

Thanks again.

Debbie

[cramar]

Yes please.

Thank you so much Debbie, it's much appreciated.

[Debbie-TalkTalk]

Hi cramar

If I can do the firmware change today then I will but do you want to send the router anyway?

[cramar]

I'm just happy to get my connection stable again!

Although, my router is very old, and could probably do with replacing anyway!

Thanks for your help!