Disconnected 2 days after going live

[Nellynew]

Went live 2 days ago and connection failed suddenly. Solid 

Amber light. In my account it says openreach failed to connect me but the engineer was happy enough when my devices done so Sat morning. Anyone had similar issues?

[Chris-TalkTalk]

Hi Nellynew,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris