Eero red light

[User_400]

Evening,

About half an hour ago my eero box light turned red and all connection stopped.

I have no Internet at all, there is very little help regarding this problem and livechat/phone are closed.

Any help?

[Michelle-TalkTalk]

Morning,

I'm sorry for the delay. Is this still happening since your last post? Have you tried powering down the ONT and eero for 30 minutes and then retested again?

Thanks

Michelle

[KeithFrench]

The very first search on Google gives this:-

https://support.eero.com/hc/en-us/articles/207908713-My-eero-s-LED-is-red-Why-did-this-happen-and-ho... 

I have asked one of TalkTalk's support to pick your thread up and investigate it for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.

.

[User_400]

Eero box

[KeithFrench]

Is this on the actual Eero or the ONT?