Faulty Router

[PB-ONE]

Hi

Done connection tests and all other fixes. Broadband speeds are fast when it's working properly (in excess of 40 mbps), but I'm having to reset my router almost everyday now. It slows to around 1-2.

Could I please have a new router. The current one is probably getting on for well over 5 years old I would think...

[Chris-TalkTalk]

That's great, thanks for letting us know 🙂

[PB-ONE]

Hello

Yes! 

Service much better. Thank you

Old router has been returned as requested 👍👍

[Debbie-TalkTalk]

Hi @PBONE 

Have you received the replacement router?

[Debbie-TalkTalk]

Hi @PBONE 

The replacement router is on its way, please allow 24-48hrs for this to arrive.

Please let us know how you get on.

Thanks

Debbie

[PB-ONE]

Cheers for that 👍

[Gliwmaeden2]

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