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FIbre Support

Get expert support with your Fibre connection.

Fed up

Kkwi5687
First Timer
Private Message

on ‎22-07-2023 04:32 PM

Message 4 of 4

I am 8 months pregnant and have been dragged into going to work every day into the office because I have no Internet I have called every day spent about 12 hours I total to try and fix the issue you get cut off after an hour nothing works it hasn't been fixed I have tried escalating. I have begged for a technician to come and have a look I have been paying every month 

 

It's so frustrating and upsetting and causing me stress while being heavily pregnant 

0 Likes
3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

on ‎25-07-2023 12:45 PM

Message 1 of 4

Hi Kkwi5687

 

Do you still need help with this?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎24-07-2023 06:38 AM

Message 2 of 4

Hi Kkwi5687

 

I'm so sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes

ferguson
Community Star
Private Message TalkTalk

on ‎22-07-2023 05:19 PM

Message 3 of 4

Oh my goodness, I am sorry to read this. If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. Please bear in mind that they won't be back online until Monday. 

 

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