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FIbre Support

Get expert support with your Fibre connection.

Fibre 500

Diljit
Team Player
Private Message TalkTalk

on ‎18-12-2024 03:58 PM

Message 2 of 2

I am currently on Fibre 65 and have two additional Talk Talk WiFi boosters fitted. If I move to Fibre 500 as we now have full Fibre in our area, I appreciate that the router will be EERO 6. Will I still need the boosters and will my old ones work. If not, how much do the new boosters cost. Finally how many ports does the EERO router have.

 

Any advice will be most appreciated.

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KeithFrench
Community Star
Private Message TalkTalk

on ‎18-12-2024 04:25 PM

Message 1 of 2

FF500 attracts one eero Pro 6, not an eero 6. If your old boosters are the Sagemcom FAST266, then these will not work. The eero Pro 6 has two Ethernet ports like the eero 6, so one will be used to connect to the ONT. It is impossible to say if you will need a second eero Pro 6 without proving it. If you want a second eero Pro 6, without having proved that you need one, then ask the Loyalty Dept for a price. Alternatively, I can always help to determine the state of the WiFi & that is free.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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