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on 26-08-2024 06:25 PM
My internet keeps going off intermittently for a few months now,i wasn,t so bothered until i got cameras inside and outside the house i had a live chat on Saturday and they said to reset my router and monitor the situation it,s gone off the 24,25, and twice today i would like a new router sent out to see if thats the problem otherwise i will move to a new provider sry it,s so long.
on 26-08-2024 06:33 PM
It will help if you work your way through all the steps in the help article, including connecting to the test socket:
https://community.talktalk.co.uk/t5/Articles/What-to-do-if-your-internet-is-down/ta-p/2205297
Which make/model of router do you have?