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FIbre Support

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Fibre 65 Internet keep going off.

Max2021
Chatterbox
Private Message TalkTalk
Message 22 of 22

My internet keeps going off intermittently for a few months now,i wasn,t so bothered until i got cameras inside and outside the house i had a live chat on Saturday and they said to reset my router and monitor the situation it,s gone off the 24,25, and twice today i would like a new router sent out to see if thats the problem otherwise i will move to a new provider sry it,s so long.

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21 REPLIES 21

ferguson
Community Star
Private Message TalkTalk
Message 21 of 22

It will help if you work your way through all the steps in the help article, including connecting to the test socket:

https://community.talktalk.co.uk/t5/Articles/What-to-do-if-your-internet-is-down/ta-p/2205297

 

Which make/model of router do you have?

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