Fibre 65 down
on 08-02-2024 06:19 PM
Message 3 of 3
Hi guys,
My internet has been down since yesterday around 4-pm-ish. Devices already connected after this time we're still able to receive the network but anything attempting to connect after this time would fail. Phone line is working. I've raised a ticket on my account but have received no updates. If someone could please look into this for me I would be very grateful.
Many thanks and kind regards,
Dennis
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2 REPLIES 2
on 09-02-2024 06:28 AM
Message 1 of 3
Hi Dennis,
I'm sorry to hear that you're experiencing problems with your service. How is it today, do you still have no service?
Chris
Chris, Community Team
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on 08-02-2024 06:24 PM
Message 2 of 3
Hi again,
Forgot to add that the router has a solid amber light so I assume there's a problem with the network not the line. Thanks
Dennis
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