Fibre router

[Muffinmoon]

I need a new router since switching to fibre, how do I get one please 

[Chris-TalkTalk]

Hi Muffinmoon,

I've ordered a replacement router, it should be with you within a couple of working days

Chris

[ferguson]

OK, complete your community profile as I said earlier and then wait for further advice from the support team.

[Muffinmoon]

Openreach fibre, it has gone live but service is slow and glitchy , don't know what type of router I have currently but it's at least 7 years old and was previously used at a location with no fibre

[ferguson]

Please clarify: which router do you have presently; which type of fibre you have switched to; has it gone live yet?

For the support team to help, make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account.