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FIbre Support

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Full Fibre Broadband

Roy5051uk1
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 5 of 5

I have Fibre35, but it seems I cannot upgrade to Full Fibre.

Is this because of Openreach, or is it just that it is not available at my house?

*removed*

roy5051uk
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4 REPLIES 4

Message 1 of 5

It's not a problem as such, it just it what it is, Openreach appear to have  drawn a line on which you seem to have fallen on the wrong side.  As I said, have a look at the options which are actually available to you, rather than those that are not.

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Message 2 of 5

 The problem seems to be that Openreach put broadband on to our estate, but left 5 houses on the end of Southfields BA11 5AN with partial FTTC, which means those 5 houses can only get 35Mbps broadband. Help!

Roy5051uk
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Chris-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi Roy,

 

How are you getting on, has you tried the checker as ferguson suggested?

Chris

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ferguson
Community Star
Private Message TalkTalk
Message 4 of 5

It may be that Openreach do not have a service available, nor one of TalkTalk's other partners. There me be alternative network providers you can check with. Try the Ofcom checker here

 

I have removed your address details, it is best not to post such information in public.

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Anonymous User