on 30-10-2023 10:59 AM
I recently had Full Fibre installed and since then have wildly fluctuating Internet speeds this is causing video stream to TV to keep buffering so.ething I never had before.
I have tried several online speed tests and they all differ wildly and speeds fluctuating whilst test in progress.
Very unhappy with Full Fibre, can I have my old copper wires back please !
on 16-11-2023 09:36 AM
Thanks. Line test is passing but showing a fluctuating sync speed. When you switched the ONT off for 30 minutes did you also switch the router off for 30 minutes? If not then can you give this a try
on 13-11-2023 09:25 AM
on 13-11-2023 08:38 AM
I only use the Firestick for streaming video, i have been using it faultlessly for years but since full fibre was installed a few weeks back it has been buffering especially on live sport (it is connected via ethernet to my router)
on 13-11-2023 08:33 AM
on 01-11-2023 06:04 AM
on 31-10-2023 06:43 AM
Thank you. I've run a test on the line now which is clear. Are you using the Wifi Hub router? Have you tried powering down the ONT and router for a full 30 minutes and then retested the speed/connection again?
on 30-10-2023 03:12 PM
OK thanks. Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
on 30-10-2023 11:02 AM