Full fibre availability

[Zouch]

I have received an email from Openreach telling me that ultrafast full fibre is now available where I live.  I therefore logged into my Talk Talk account with a view to upgrading, but full fibre is not being offered to me.  I tried the Uswitch website, where there were offers from BT and Plusnet.   I am mid-contract until September.   Why is Talk Talk not offering full fibre?  Will it be available soon?

[Gliwmaeden2]

Mid contract, there's often a charge to change package,  @andyfel.

For existing customers, it's best to wait for them to offer you a free upgrade. 

See one off charges: admin fees, etc here:

http://community.talktalk.co.uk/pricing

[andyfel]

same problem here, BT EE customers are being offered upgrade....And i checked if my neighbour (same fibre connection box), would be accepted by Talk Talk (they currently aren't talk talk) and the talk talk website gives them the option to sign up!

Why can they and not me, annoyed if its not for existing customers

[Gliwmaeden2]

Openreach is just publicising the availability in your area but they will have deals with specific companies, not all, to start with.

You just have to wait till Talktalk has deals set up to offer you. 

Usually there's just one supplier monopolising the service when it's first "available", @Zouch.