How to request new router

[Repton]

My broadband died about two weeks ago, I've tried everything including speaking with people on the phone and online, nothing works. I think a new router might be the best option , how do I request one? 

[Billx]

To get to your Community Profile, @Repton , your can click here:

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

Bill

[Debbie-TalkTalk]

Hi @Repton 

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.

Thanks

Debbie