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FIbre Support

Get expert support with your Fibre connection.

Lost access to secondary email address which is not aligned with my account

Gregs100
First Timer
Private Message TalkTalk

on ‎09-10-2025 10:01 AM

Message 9 of 9

I have 2 email addresses but only one is aligned with my account and I have received notice that the 2nd email address will be delected at the end of this month. Can anybody help me with the process to align the 2nd email, to my account.?

Gregsathome
Labels:
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8 REPLIES 8

siphosethu-TT
Support Team
Staff
Private Message
In response to Gregs100

on ‎13-10-2025 12:10 PM

Message 1 of 9

You are most welcome, I'm glad I could help. Take care and have a lovely day okay. Bye😇

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Gregs100
First Timer
Private Message TalkTalk
In response to siphosethu-TT

on ‎13-10-2025 11:58 AM

Message 2 of 9

Hi there siphosethu, thank you very much for arranging. Nothing else needed.

Gregsathome
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siphosethu-TT
Support Team
Staff
Private Message
In response to fr8ys

on ‎13-10-2025 08:52 AM

Message 3 of 9

Hi there @Gregs100, I have filled in the form for you and the issue should be resolved within 48 hours. Is there anything else I can do for you? Thanks

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Gliwmaeden2
Community Star
Private Message TalkTalk
In response to Gregs100

on ‎10-10-2025 10:27 PM

Message 4 of 9

Staff will respond after the weekend, @Gregs100.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Gregs100
First Timer
Private Message TalkTalk
In response to fr8ys

on ‎10-10-2025 09:30 PM

Message 5 of 9

Thanks for the link I have actioned this and received a response from the support team see posts. I hope they will be able to resolve.

Gregsathome
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Gregs100
First Timer
Private Message TalkTalk

on ‎10-10-2025 09:25 PM

Message 6 of 9

Yes I have all the details listed in 'private notes'

Gregsathome
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fr8ys
Community Star
Private Message TalkTalk

on ‎09-10-2025 10:38 AM

Message 7 of 9

Please see here for more details
https://community.talktalk.co.uk/t5/Email/Lost-access-to-your-E-mails-Please-read/m-p/3115859#M19473...
Please post back once you have actioned if you believe your emails require linking.
Thank you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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siphosethu-TT
Support Team
Staff
Private Message

on ‎09-10-2025 10:08 AM

Message 8 of 9

Hi there @Gregs100, I'll have this looked into for you. Please confirm if you have the email listed in your profile under your private notes. Thanks

 

 

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