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on 02-08-2024 04:51 PM
Who/where do I contact to organise getting the ont box moved?
It’s been installed below a wall which is being replaced with a door so the box needs to be moved out of the way.
on 05-08-2024 07:33 AM
Hi Gary,
Just to confirm, do you still need assistance with this?
Chris
Chris, Community Team
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on 02-08-2024 05:10 PM
Just phone or use Chat if you need to get this fixed up soon, @garymcl:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
on 02-08-2024 05:07 PM
Thanks Gliwmaeden2, I saw a previous post about how much etc, I just need to actually contact TT to organise. Will wait till Monday and hopefully someone gets in touch
on 02-08-2024 04:57 PM
I believe it's similar to moving a master socket, @garymcl:
Forum staff are not back on here before Monday now. They'll be able to clarify.
Make sure that you have completed your community forum profile details for them to identify your account.
Add your Talktalk account number in Personal Information. Go via your avatar/name; settings; drop down menu....SAVE CHANGES.