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FIbre Support

Get expert support with your Fibre connection.

My WiFi goes off for an hour every Sunday at Midnight

Jamie5000
First Timer
Private Message TalkTalk
Message 3 of 3

My connection goes off every Sunday night for around an hour and has been for months now. Just wondering what the issue is?

 

Thanks

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @Jamie5000 

 

Apologies for this.

 

Please can you log into My Account and check to see if HomeSafe/KidsSafe or homework time has been switched on?

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

Hi @Jamie5000 

 

Do you have anything configured in Homesafe via MyAccount?

Keith
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