Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FIbre Support

Get expert support with your Fibre connection.

My WiFi goes off for an hour every Sunday at Midnight

Jamie5000
First Timer
Private Message TalkTalk

on ‎10-03-2025 12:13 AM

Message 3 of 3

My connection goes off every Sunday night for around an hour and has been for months now. Just wondering what the issue is?

 

Thanks

Labels:
0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎10-03-2025 10:51 AM

Message 1 of 3

Hi @Jamie5000 

 

Apologies for this.

 

Please can you log into My Account and check to see if HomeSafe/KidsSafe or homework time has been switched on?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes

KeithFrench
Community Star
Private Message TalkTalk

on ‎10-03-2025 08:59 AM

Message 2 of 3

Hi @Jamie5000 

 

Do you have anything configured in Homesafe via MyAccount?

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
© TalkTalk 2026