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FIbre Support

Get expert support with your Fibre connection.

New install - master socket

TimOwen
First Timer
Private Message
Message 3 of 3

Hi ive recently signed up but will require a phone line socket to be installed, i need to have then phone socket installed in my garage as the current router is wires up to my cctv (current wifi doesn't use a ohone line it uses a sim card from Three) there is a phone socket currently in my lounge (unused) and this is i assume where the phone line enters my house, but this is the other sode of the house away from the garage where i need the new one installling, after chatting with the online chat they said this shouldn't be a problem but looking at some posts on here it looks like it can be and i will potentially be charged extar for this?

 

Has anyone got any experience similar to this? Or will openreacg install the socket where i want it?

 

TIA

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2 REPLIES 2

TimOwen
First Timer
Private Message
Message 1 of 3

Thanks, this wasn't explained to me during the live chat and sign up, I'll chat with them tomorrow but i will be cancelling and using the cooling off period to cancel

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

It would be £128.40, @TimOwen:

https://community.talktalk.co.uk/t5/Articles/Engineer-charges/ta-p/2207291

 

It's listed under charges for an Openreach engineer. 

 

There may also be a set up charge. See one-off fees:

 

http://community.talktalk.co.uk/pricing

 

Staff will clarify the situation. Helpful if you can complete your community forum profile details for them to identify your account. 

 

Go via your avatar/name; settings. Add your Talktalk landline number in Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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