Poor speeds, can't book Openreach

[mrmos]

For the second time in a matter of same number of months, I'm experience very poor speeds necessitating another Openreach visit apparently. 

I've gone through the online system falls down when you try to book.  

[Michelle-TalkTalk]

Morning,

Thanks for keeping us updated 🙂

Thanks

[mrmos]

Fixed now apparently. Speeds back up and confirmatory message from TalkTalk that Engineer had attended to it. 

Hope it stays that way. 

Thanks for help everyone. 

[Karl-TalkTalk]

You're Welcome 🙂

Regards 

Karl 

[mrmos]

Thank you Karl.  Fingers crossed.

I hope someone keeps me posted.

[Karl-TalkTalk]

Hi

Tests are failing and indicating an exchange side issue.

I've logged this out to BT Openreach for a Non Appointed engineer - Non appointed means the engineer will be dispatched to look at the line without requiring an appointment be made with you to visit your property. 

Thanks

Karl.

[mrmos]

Michelle,

It was a false dawn.  Lasted only a few hours.

Back to slow speeds, dropped connections   ...

TalkTalk - Very frustrating!

[Michelle-TalkTalk]

Hello,

I'm glad to hear that the fault has been resolved and thanks for letting us know.

Thanks

[mrmos]

Hi Debbie,

I  went to set up Telephone password as asked. I also replied to the PM that I managed to book an Engineer visit after several trials. The service had become intolerable (800kbps!) but I'm glad to report the Engineer visit went ahead this morning. 

Service seem fine for now, thank you. 

[Debbie-TalkTalk]

Hi mrmos

Did you receive the PM I sent yesterday?

[Debbie-TalkTalk]

Hi mrmos

Sorry for the delay.

I've sent you another Private Message.

Thanks

[mrmos]

Still waiting.  I responded to the Private Message.

[Debbie-TalkTalk]

Hi mrmos

I'm really sorry to hear this.

I can arrange the engineer visit for you.

I'm just sending you a Private Message to confirm some details.