We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FIbre Support

Get expert support with your Fibre connection.

No connection every night

lisasjak
First Timer
Private Message TalkTalk

on ‎05-02-2024 12:51 AM

Message 3 of 3

My fibre 65 is down every night between 00:00 and 02:00.  It's getting me really angry.  Never had issues with any other providers.  Why is talktalk so unstable?

Labels:
0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

on ‎06-02-2024 09:37 AM

Message 1 of 3

Hi lisasjak

 

Did you check in My Account to see if HomeSafe/KidsSafe had been switched on?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎05-02-2024 07:26 AM

Message 2 of 3

Hi lisasjak

 

I'm really sorry to hear this.

 

Please can you check to see if HomeSafe/KidsSafe has been switched on in My Account?

 

How to use HomeSafe®

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes
© TalkTalk 2024