REP-15353815
Following recent work across the street from our property, I have no internet. We have gone through all the usual checks with the router, cabling etc inside, including a factory reset of the router, but the fault is not in our side.
This has happened before and resulted in over 2 months without a connection before an engineer finally visited and found a fault in the cabinet. Just like before, the automated "Line Test" finds no problem.
I would like an engineer to check the cabinet and line to the property without undue delay. I do not wish to have a repeat of the previous situation with weeks of extended outage.
