No internet

[Shellie775]

I am so annoyed spent hours doing every check over and over had a booster but still connection drops out not only WiFi but with Ethernet cable can’t watch nexflix got to wait another 24 hours why can’t they just send me a new router?? 

[Shellie775]

Thank you router has arrived and straight away noticed lights on it are much brighter the connected devices so far seem to be working better I have a booster for one side of the house which my cameras are connected to but out the back of my property I’m struggling to connect if I move the booster it connects but then front ones drop out any chance of getting another booster please then that hopefully will have solved all my issues

[Shellie775]

Thank you router has arrived and straight away noticed lights on it are much brighter the connected devices so far seem to be working better I have a booster for one side of the house which my cameras are connected to but out the back of my property I’m struggling to connect if I move the booster it connects but then front ones drop out any chance of getting another booster please then that hopefully will have solved all my issues 

[Debbie-TalkTalk]

Hi @Shellie775 

Thanks for your reply.

The router is on its way, please allow 24-48hrs for this to arrive.

Please let us know how you get on.

Debbie

[Shellie775]

I have fibre 65 never had issues got a hub and a booster yes I am happy to try a new router I can’t carry on paying for something I can’t use 

[Debbie-TalkTalk]

Hi @Shellie775 

I'm sorry to hear this.

Are you happy for me to send you a new router for testing?

[ferguson]

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