Overhead line snapped

[jren37]

I’ve had no service since the beginning of the week openereach have taken forever to come out and now they are saying they won’t fix it. I also received a text saying I would be charged £75 for a missed appointment even though he was here half an hour 

[jren37]

Hi thanks for letting me know 

much appreciated 

[Divsec]

Hi @jren37 your post has been escalated but please don't expect a Community answer till Monday.