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on 29-08-2024 04:35 PM
I received a txt saying its from talktalk -- I put in the xxx to hide personal info but it was correct. Here is the txt
Hi, it's TalkTalk. We're upgrading your home to Full Fibre broadband with Digital Voice, free of charge. You'll get faster average speeds of 152Mbps, that's more than 2x faster than your current service. Your upgrade is part of a wider digital broadband switchover happening across the UK.
on 29-08-2024 05:15 PM
Thanks. Its just that I have never seen a city fibre van around here ever its always been open reach. Last time I had issues here i spoke to the open reach engineer about future installation of full fibre and they pointed out to me the full fibre connections box on the top of the pole across the street.
I think I need to start a new thread about installation
on 29-08-2024 05:01 PM
It's legit.
TalkTalk have various partners in different areas.
Openreach may not have the infrastructure to do the required work in your area hence City Fibre.
If you don't want it use change and there may be an option to decline. If not then phone to cancel or do this anyway if you have concerns.
Try phoning 0345 172 0088
Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#
You may already be aware that copper is being turned off so will have to go fibre at some stage.
I have recently upgraded and my line came via the existing poles, albeit Openreach and not city fibre.