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FIbre Support

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Poor divice speed for router

Hbailey123
First Timer
Private Message TalkTalk
Message 4 of 4

Download speed from router is maximum 1Mb this is ridiculous as it seems there's 76MB coming to the router. I think I need a new router 

0 Likes
3 REPLIES 3

Message 1 of 4

Hi Hbailey123

 

Do you still need help with this? Did you try the 30 minute power down of the router?

0 Likes

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi Hbailey123

 

I'm really sorry to hear this.

 

Can I just check, have you tried powering down the router for a full 30 minutes and then running a speed test?

0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 4

What sort of devices do you have & how do they connect to the router, via Ethernet or WiFi?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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