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FIbre Support

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Powering down the router for 30 minutes

Billx
Enlightened One
Private Message TalkTalk
Message 3 of 3

Hi, @Debbie-TalkTalk 

I butted in someone else's topic just a while ago.

And I was informed that it would best to put the issue that arose there in a new topic.

So, I will repeat:

 

"I'd like to ask a question.

I was under the impression that if the broadband connection is full fibre, then it is the ONT that needs to be powered down for 30 minutes, rather than the router.

Am I misguided?"

 

Bill

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2 REPLIES 2

Billx
Enlightened One
Private Message TalkTalk
Message 1 of 3

Hi, @KeithFrench 

Thanks very much for your answer, really appreciate it.

(So I won't wait for Debbie)

 

Bill

 

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

No, @Billx, I agree with you. It is the ONT that needs the 30-minute power down, as that termiates the full fibre line.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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