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FIbre Support

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Returns

JohnT68
Conversation Starter
Private Message

on ‎04-02-2023 02:18 PM

Message 3 of 3

I was promised a returns bag for my old defunct router, but it has not arrived. 

Can you try again please.

 

JohnT68

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message

on ‎06-02-2023 07:45 AM

Message 1 of 3

Hi John,

 

I can see that a returns bag has been dispatched, it should be with you within a day or two


Chris

Chris, Community Team 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎04-02-2023 02:45 PM

Message 2 of 3

Staff won't be back before Monday, @JohnT68.

 

Copying in the link to your other thread:

 

https://community.talktalk.co.uk/t5/Fibre/Replacement-Router/td-p/2946873

 

The returns bag may well turn up before then, in which case please post back on here to let staff know. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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