Router Firmware Update

[t8byl]

Hi,

How do I request a firmware update for my router to ensure that I am on the latest version? I am having some trouble configuring a Pi-Hole, with symptons exactly as described by:

https://community.talktalk.co.uk/t5/Broadband/Router-update-to-SG4K100136-DNS-Pihole-fail/td-p/28827...

Is it possible to request a firmware update here?

Thanks.

[Debbie-TalkTalk]

Hi t8byl

Do you still need help with this?

[Debbie-TalkTalk]

Hi t8byl

Thanks for updating your Community Profile.

I've checked and your router has the latest firmware version 174.

Have you tried factory resetting the router and trying this again?

[t8byl]

Hi, Thanks for your reply. I have added the required information now.

[Michelle-TalkTalk]

Morning,

Can you please update your community profile to include your:

• Name
• TalkTalk Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[Gliwmaeden2]

Just leave it switched on and staff will check the version. 

You can't do anything else at your end, @t8byl.