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FIbre Support

Get expert support with your Fibre connection.

Router Malfunction

Filibrit
First Timer
Private Message TalkTalk

yesterday

Message 2 of 2

I have just moved home with TalkTalk and took my old Router with me.

For some reason the router will not connect to the new line. The line has been checked by Open Reach and is fully serviceable. I have been to Support and raised tickets. Support have tried all means for a Router reset. Still it will not connect.

Think I need a replacement but how do I get one?

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1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk

yesterday

Message 1 of 2

I have asked one of TalkTalk's support to pick your thread up and investigate it for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.


Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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