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on 30-11-2023 12:45 AM
Hi, this is new for me! I've had my router a few years now but I've noticed tonight the blue light on the front dims, gets brighter and goes out entirely. The Internet is working fine though. Could this be an issue with the bulb in the router?
on 05-12-2023 09:22 AM
HI Jennybee
Do you still need help with this?
on 30-11-2023 07:03 AM
HI Jennybee
Apologies for this.
Are you using the Huawei WIFI hub?
This shouldn't affect the connection but if you would like me to replace the router and send a returns bag for your current one then please let me know.
Thanks
on 30-11-2023 06:41 AM
Hi @Jennybee your post has been escalated and you should hear soon. It would be good to know the model of router you have.