Router will not come back on after power cut.

[jimbly]

Hello, we have just had a power cut and the router will not come back on.  I have tried on/off and reconnecting cables, but it will not come back on.

Cheers.

Jimbly

[Debbie-TalkTalk]

Hi jimbly

That's great news, thanks for letting us know 🙂

Debbie

[jimbly]

Hello Michelle, sorry for not replying sooner.  I got got the new router, thanks. All working fine.

Jimbly.

[Michelle-TalkTalk]

Morning,

Just checking back in to see if everything is now ok.

Thanks

[Debbie-TalkTalk]

Hi jimbly

How are you getting on, have you received the replacement router?

Thanks

[Debbie-TalkTalk]

Hi jimbly

Thank you 🙂

Debbie

[jimbly]

Hello Debbie, thank you very much for your help.  I'll let you know when I'm connected back up.

Cheers.

Jimbly

[Debbie-TalkTalk]

Hi jimbly

No problem 🙂

The router is on its way, please allow 24-48hrs for this to arrive.

Please let us know how you get on.

Thanks

Debbie

[jimbly]

Hello Debbie, yes please, thank you.

Cheers.

Jimbly

[Debbie-TalkTalk]

Hi jimbly

I'm sorry to hear this.

I can send you a replacement router and a returns bag for your current one, would you like me to arrange this?