SG4K100158 Update

[Bob87]

I would like SG4K100158 update sending to my router to work with the Wi-Fi booster I have from talktalk 

[Debbie-TalkTalk]

Hi Bob87

Has everything been working ok since the firmware update?

[Karl-TalkTalk]

Hi

your router should now be updated to V158 firmware.

Karl.

[Bob87]

Thanks for the help.  

[Debbie-TalkTalk]

Hi Bob87

Apologies for the delay.

I've asked our Devices Team to update your router firmware to the latest version.

Please can you keep your router powered up and I will post back to confirm once the firmware has been updated.

Thanks

Debbie

[Bob87]

I still had issues so was sent a new router it’s come with the 

TalkTalk Wi-Fi Hub
version SG4K100136

could this one please be updated to 

TalkTalk Wi-Fi Hub 2

SG4K100158 please 

[Debbie-TalkTalk]

Hi Bob87

How are you getting on?

[Karl-TalkTalk]

Hi

any issues, just let us know here 🙂

Karl.

[Bob87]

Thanks I’ll check once home that’s brilliant 

[Debbie-TalkTalk]

Hi Bob87

Your router firmware has now updated to version 158.

Thanks

Debbie

[Debbie-TalkTalk]

Hi Bob87

Apologies for the delay.

We are currently experiencing issues with the firmware updates failing and this is being investigated by our Devices Team.

The team have advised that we should have further updates on this within the next 2 weeks.

Thanks

Debbie

[AldridgeAndy]

@BOB  I currently have the TalkTalk WiFi booster successfully working with firmware version 136. You can’t determine which devices are connected to the extender and which are connected to the hub, they are all pooled together. But as a WiFi booster all should work with firmware 136.

Firmware 158 and later enables mesh working and you can also get additional information within the routers web interface. 

[Bob87]

Oh darn thank you. 

[Divsec]

Hi @Bob87 unfortunately the team only work weekdays. 

[Bob87]

Hello thank you for the reply I had seen it other posts it can be sent by a talktalk rep here I was hoping to have it done sooner as the Wi-Fi hub didn’t work with the firmware I have on my router from reading previous posts here. 

[Divsec]

Hi @Bob87 should happen on Monday.