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on 04-02-2023 12:51 PM
My router rebooted itself last night (03/03/2023) when it come back with a white status light I have no internet connectivity to websites.
The DSL status is connected and green so this not a line fault.
I can not ping or tracert to any DNS (or any IP outside of the router LAN)
Previous working version of firmware was SG4K10002828t
after reboot the router is on SG4K100136
I can see there is a V158 firmware.
I have had to use an older router to get online.
How do I go about getting the sagemcom updated to see if it cures this connectivity issue or will TalkTalk need to send me a new router?
Note I need the Sagemcom because it meets the wifi requirements for my household, my temp backup one does not.
Apologies if this is a duplicate post but i cannot find the previous one I created even though I got a badge for it, (which does not help my annoyance at the moment.