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Message 7 of 7

Hi,

I have been suffering with very slow broadband speeds...i went on the online chat earlier with Bilal and he said he had fixed it and asked me to do a hard reset...a speedcheck then at 17.55 (see attached) increased the speed but as you can see from subsequent checks it is low again... Any checks that can be made your end please?

Thanks

Ian

6 REPLIES 6

Staff

Message 1 of 7

Hi scoots,

How are you getting on?

Thanks

Michelle

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Staff

Message 2 of 7

Have you added the correct landline number to your Community Profile?

Please can you add your TalkTalk account number to your Community Profile. (Please don't post any personal information on this thread)

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Message 3 of 7

No, always on....

Staff

Message 4 of 7

Is your router currently switched off?

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Message 5 of 7

Hi, seems to have picked up again to 60+, will keep an eye on it...cheers...(feel free to close) taa

Message 6 of 7

Do you have a device you can connect via ethernet to see how wired speeds compare to those wireless results you posted?