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FIbre Support

Get expert support with your Fibre connection.

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P*****d
Newbie
Private Message TalkTalk

yesterday

Message 3 of 3

Is anyone having difficulty getting through to this diabolical company. The phone lines are constantly busy, the chat is a waste of space. I have had no connection via Ethernet for tv connection for a week. I have spent a fortune in calls. Thoroughly sick of it. Well when they don’t get their money I am sure they will contact me pronto. Complained ++ makes no odds. Anyone else feel the same?

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2 REPLIES 2

ferguson
Community Star
Private Message TalkTalk

yesterday

Message 1 of 3

Calls to TalkTalk help numbers are free from a TalkTalk landline, or otherwiswe inclusive in most mobile phone plans.

 

Is it just the ethernet connected TV that is not working, is everything else OK?

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KeithFrench
Community Star
Private Message TalkTalk

yesterday

Message 2 of 3

If you want help @P*****d this can be done via this community. How is your Ethernet connection delivered to your TV? Is it a direct single Ethernet cable, or is it delivered via power line adapters?

 

What make model of router & if appropriate power line adapters do you have?

 

If PLAs, what lights are on them?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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