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Router speed going rapidly downhill

EmmaJ6
Chatterbox
Private Message TalkTalk
Message 2 of 2

I have FFTC and over the years have consistently had 36Mbps but since 10 October (coinciding with 6 hour outage in next road) the speed has gradually dropped, hung around 7 or 8 Mbps but today is now down to 1 or 2 (upload speed is 4Mbps).  I have contacted TalkTalk several times and they are sending an engineer to the house this time but not for another week and I may well have no internet left by then.  I have been migrated from Shell, the router has been renewed to no avail and I have rebooted the router and checked cables, etc.

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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi EmmaJ6

 

I have posted on your other topic on the Community.

 

Thanks

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