The TalkTalk community will be unavailable on 4th February while we make a few changes.
During this time you’ll still be able to access the service status page and our help and support site for support during this time.

Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FIbre Support

Get expert support with your Fibre connection.

Router speed going rapidly downhill

EmmaJ6
Popular Poster
Private Message TalkTalk

on ‎28-10-2024 07:36 AM

Message 2 of 2

I have FFTC and over the years have consistently had 36Mbps but since 10 October (coinciding with 6 hour outage in next road) the speed has gradually dropped, hung around 7 or 8 Mbps but today is now down to 1 or 2 (upload speed is 4Mbps).  I have contacted TalkTalk several times and they are sending an engineer to the house this time but not for another week and I may well have no internet left by then.  I have been migrated from Shell, the router has been renewed to no avail and I have rebooted the router and checked cables, etc.

Labels:
0 Likes
1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎28-10-2024 07:47 AM

Message 1 of 2

Hi EmmaJ6

 

I have posted on your other topic on the Community.

 

Thanks

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes
© TalkTalk 2026