Talk talk

[P*****d]

Is anyone having difficulty getting through to this diabolical company. The phone lines are constantly busy, the chat is a waste of space. I have had no connection via Ethernet for tv connection for a week. I have spent a fortune in calls. Thoroughly sick of it. Well when they don’t get their money I am sure they will contact me pronto. Complained ++ makes no odds. Anyone else feel the same?

[Michelle-TalkTalk]

Morning,

I'm really sorry to hear this. Is it just the TV connection which is affected? Do other devices connect ok? Which router are you using please? (make and model)

Thanks

Michelle

[ferguson]

Calls to TalkTalk help numbers are free from a TalkTalk landline, or otherwiswe inclusive in most mobile phone plans.

Is it just the ethernet connected TV that is not working, is everything else OK?

[KeithFrench]

If you want help @P*****d this can be done via this community. How is your Ethernet connection delivered to your TV? Is it a direct single Ethernet cable, or is it delivered via power line adapters?

What make model of router & if appropriate power line adapters do you have?

If PLAs, what lights are on them?